TRHvision (operated by [YOUR LEGAL ENTITY NAME]) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.trhvision.in) or engage our IT services.
1. Information We Collect
a) Personal Information
When you contact us, enroll in our programs, or engage our services, we may collect:
- Full name
- Email address
- Phone number
- Company/organization name
- Billing address
- Educational qualifications (for internship/career applicants)
b) Payment Information
When you make a payment through our website, payment processing is handled by Razorpay Software Private Limited ("Razorpay"). We do not store your credit/debit card numbers, CVV, or bank account details on our servers. Razorpay's privacy policy governs the handling of payment data: https://razorpay.com/privacy/
c) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address and browser type
- Device information (operating system, screen resolution)
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, manage, and deliver the IT services you have engaged us for.
- Communication: To respond to inquiries, send project updates, and share relevant notifications.
- Payment Processing: To process payments via Razorpay and issue invoices.
- Enrollment Management: To manage internship and career program applications.
- Website Improvement: To analyze usage patterns via Google Analytics and improve our website experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and session state
- Analyze website traffic via Google Analytics (Google Tag Manager ID: G-HXWELDJFKG)
- Ensure security and prevent fraud
You can disable cookies through your browser settings. However, some website features may not function properly without cookies.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:
- Payment Processor: Razorpay processes your payment data in accordance with PCI-DSS standards.
- Analytics: Google Analytics receives anonymized usage data for website improvement.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Partners: With your consent, we may share relevant information with technology partners involved in delivering your project.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data in transit
- Secure server infrastructure with access controls
- Regular security audits and vulnerability assessments
- Role-based access control for internal team members
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
- Client project data: Retained for the duration of the engagement plus 1 year for support and warranty purposes.
- Contact form submissions: Retained for 2 years.
- Payment records: Retained as required by Indian tax laws (typically 7 years).
- Analytics data: Retained for 26 months (Google Analytics default).
7. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Opt-out: Unsubscribe from marketing communications at any time.
- Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at support@trhvision.com.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., LinkedIn, Instagram, Razorpay). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
10. Compliance
This Privacy Policy is drafted in compliance with:
- The Information Technology Act, 2000 (India)
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- The Digital Personal Data Protection Act, 2023 (India)
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services constitutes acceptance of the revised policy.
12. Contact Us
For any privacy-related questions, data access requests, or concerns, please contact:
- Data Protection Officer: TRHvision Support Team
- Email: support@trhvision.com
- Phone: +91 8816847227